Payment Policy

1. Accepted Payment Methods

Kids-Mundo, we offer secure payment options to ensure a smooth and convenient checkout experience. We currently accept:

  • Credit & Debit Cards:
    • American Express
    • Diners Club
    • Discover
    • Maestro
    • Mastercard
    • Union Pay
    • Visa
  • Digital Wallets:
    • Apple Pay
    • Google Pay
    • Shop Pay

All payments are processed in Australian dollars (AUD $).

2. Payment Processing

  • Payment is taken at the time of order.
  • Orders are processed and dispatched only after full payment has been received.
  • If a payment fails or is declined, the order will not be confirmed.

3. Pricing & Currency

  • All prices shown on Kids-Mundo are in AUD ($).
  • Prices may change at any time without prior notice.
  • Applicable taxes (including GST) and any shipping fees (if applicable) are calculated at checkout.

4. Payment Security

  • Kids-Mundo uses SSL encryption and reputable payment gateways to protect your information.
  • We never store your full card details on our servers. Our checkout follows industry standards (e.g., PCI DSS).

5. Refunds & Chargebacks

  • Refunds are handled in line with our Return & Refund Policy.
  • We reserve the right to dispute any unauthorised chargeback. If there is an issue, please contact us first at info@kids-mundo.com so we can help.

6. Fraud Prevention

  • Kids-Mundo may cancel or place a hold on any order that appears suspicious or unauthorised.
  • For high-value orders, we may request identity or address verification to protect customers against fraud.

7. Contact Us

Store name: Kids-Mundo

Address: 2A/218 Leitchs Rd, Brendale QLD 4500, Australia

Phone: +61480007489

Email: info@kids-mundo.com

Customer service: Monday to Friday: 9:00am – 5:00pm (AEST)

We aim to respond to emails within 24 business hours.