Privacy policy

Privacy policy

N-GRAM VENTURES LLP, company number OC454745, operates Kids-Mundo and is the data controller for the processing described in this policy. Kids-Mundo is a UK online store selling made-to-measure wall murals for children's rooms. This policy explains how we collect, use and protect personal information when you visit www.kids-mundo.com, place an order or contact us.

Information we collect

We may collect your name, email address, phone number, billing and shipping address, order details, payment status, customer-service messages, device information, cookie data and marketing preferences.

How we use information

We use personal information to process orders, take payment, arrange shipping, provide customer support, manage returns, prevent fraud, operate and improve the store, comply with legal obligations and send marketing where you have consented or where the law allows.

Service providers

Our store runs on Shopify. We also use payment providers, delivery partners, analytics, advertising and customer-service tools where needed to operate the store. These providers process information only for the services they provide to us.

Cookies and marketing

We use cookies and similar technologies to keep the store working, remember preferences, measure performance and support advertising. You can manage cookies through your browser and any consent tools shown on the site.

Retention

We keep order and account information for as long as needed to provide services, meet tax and accounting requirements, resolve disputes and comply with legal obligations.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to the use of your personal information, and to withdraw marketing consent. To make a privacy request, email info@kids-mundo.com.

Contact

Data controller and website operator: N-GRAM VENTURES LLP, company number OC454745, trading as Kids-Mundo
Registered office: 24-26 Arcadia Avenue, Fin009, London, United Kingdom, N3 2JU
Email: info@kids-mundo.com
Phone: +44 7888 862975 (monitored during the customer-service hours below)
Customer service: Monday to Saturday, 9:00am–5:00pm, Europe/London time.

Full publisher details are set out in our Legal Notice.